For District review · October 10, 2026
Accessibility program
Assign responsibilities, review the procedures and record the work.
Adoption and first review
Use these steps to agree the operating model and complete the first cycle.
Approve scope and responsibilities
Policy approver and program owner
Confirm covered services, the technical target, owners and backups, decision authority and resources. Record approval or requested changes.
Set the first priorities
Program owner and website team
Choose the first page or document to review. Assign inventory, monitoring and training tasks, with dates and completion evidence.
Complete a publishing review
Content owner, content editor and reviewer
Run the checks on a real update, record findings and verify the released version. Retain the reviewer’s decision.
Train the team
Accessibility lead and participants
Run the practice lab. Record attendance, demonstrated skills, follow-up and the next training opportunity.
Review the evidence
Program owner and assessment reviewer
Match dated records to the five maturity dimensions. Record rating proposals and the reviewer’s decision separately.
Procedures
- Adopt an accessibility charter and assign ownership
Set the scope, target, decision rights and working responsibilities that let accessibility checks happen in routine work.
Responsible role: Policy approver
- Build the annual plan and evidence report
Turn confirmed findings and priorities into owned, resourced actions, then report progress with evidence and known gaps.
Responsible role: Program owner
- Maintain the digital content and supplier inventory
Keep a useful register of covered sites, page patterns, documents, embedded services and the suppliers that can change them.
Responsible role: Accessibility lead
- Check designs, components, code and releases
Use one documented gate for designs, shared components, content changes and production releases, with retesting tied to the original task.
Responsible role: Reviewer
- Schedule monitoring and manual tests
Combine lightweight weekly checks, a thorough monthly review, quarterly manual sampling and an annual evidence review.
Responsible role: Accessibility lead
- Handle barriers, feedback and alternative access
Help a person complete the task, route the barrier to an accountable owner and keep the record open until retesting confirms the outcome.
Responsible role: Accessibility lead
- Manage accessible documents and media through their lifecycle
Assign an owner from source creation through publication, revision, archive and replacement so public materials stay usable and current.
Responsible role: Content owner
- Train staff by role with practice and a verification rubric
Give content editors, reviewers, accessibility leads and developers practice in the tasks they own.
Responsible role: Accessibility lead
- Review accessibility when selecting or renewing a service
Bring accessibility questions into requirements, demonstrations, contract review and acceptance testing for procured digital services.
Responsible role: Procurement lead
- Align communications, events and staff onboarding
Carry accessibility information from event planning into invitations, registration, delivery, follow-up and the first tasks new staff perform.
Responsible role: Content owner
- Accessibility practice lab
Use ready-to-run publishing, review and evidence exercises with an answer guide and observable assessment criteria.
Responsible role: Accessibility lead